Payment Terms of Use
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Effective Date: 01-29-2025
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Welcome to Mhalat! These Payment Terms of Use govern the payment process when making a purchase through our e-commerce platform, available in Iraq. By placing an order, you agree to the following terms.
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1. Payment Method
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Cash on Delivery (COD): We currently only accept cash payments upon delivery.
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Customers must have the exact amount ready at the time of delivery as our delivery personnel may not always carry change.
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2. Order Confirmation & Payment
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Once an order is placed, you will receive an order confirmation via email or SMS.
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Payment is due in full at the time of delivery.
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Failure to provide payment upon delivery may result in cancellation of the order and refusal of future service.
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3. Cancellations & Refunds
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Orders can be canceled before they are shipped. Once an order is out for delivery, cancellation is no longer possible.
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If a product is defective or incorrect, customers may request a return or exchange upon delivery.
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Refunds are not issued for successfully delivered orders unless the product is defective.
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4. Pricing & Currency
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All prices listed on Mhalat are in Iraqi Dinar (IQD).
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Prices are subject to change without prior notice.
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5. Delivery Conditions
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Payment must be made before receiving the order.
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If a customer refuses to pay or accept the order without a valid reason, they may be restricted from placing future orders.
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6. Changes to Payment Terms
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We reserve the right to update or modify these payment terms at any time. Any changes will be posted on our website.
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7. Contact Us
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If you have any questions regarding these Payment Terms, please contact us:
Mhalat
Phone: +964 750 092 1852
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